tunerpro locks computer up when datalogging

scrappy · Post by **scrappy** » Wed Dec 19, 2007 9:04 pm

I have an issue, I don't know if it is a bug or just me.
When I have the computer in the car and communicating after a few minutes the computer freezes. I have to completely reboot the computer afterwards. it only does it if I am using the ALDL, My Ostrich can be hooked up all day long w/o locking up. It is probably something simple but I have no idea where to start looking. Guidance please?

Six_Shooter · Post by **Six_Shooter** » Thu Dec 20, 2007 6:19 pm

What are the details of your system?

scrappy · Post by **scrappy** » Fri Dec 21, 2007 8:49 pm

I have a Toshiba satellite A135 running Vista.
it has 3gig Intel Core 2 Duo processor, 512mb ram, and 200gigs in the HD's
I have the latest version of TPrt (4.14.0379)and am using Moates' ALDU1 cable for datalogging.
any other info you need?

Six_Shooter · Post by **Six_Shooter** » Sat Dec 22, 2007 2:54 pm

No.

Have you tried using you cable on an XP laptop?

There aren't too many people yet using Vista to know all the possible issues yet, but from looking at the compatibility problems with other programs, this may be at least part of the issue.

Post by **Mangus** » Sun Dec 23, 2007 12:27 pm

It should work fine on Vista. What is the behavior you see when you say "lock"? Does the computer simply become unresponsive altogether, or do you simply stop getting data from the vehicle, and you can't reconnect (suggesting the car's computer is "locked")?

scrappy · Post by **scrappy** » Sun Dec 23, 2007 2:08 pm

Mangus wrote:It should work fine on Vista. What is the behavior you see when you say "lock"? Does the computer simply become unresponsive altogether, or do you simply stop getting data from the vehicle, and you can't reconnect (suggesting the car's computer is "locked")?

the first laptop I had this setup on was XP and had no issues. This computer worked good for several months until It ate a HD. I got everything reloaded and it worked fo a while.
when it locks up it locks EVERYTHING up, the mouse is frozen, I can't open the task manager. I have to force a shutdown with the powerbutton.
and get the warning for improper shutdown on restart.

Post by **Mangus** » Sun Dec 23, 2007 10:44 pm

Sound very much like a driver issue. Make sure you're running the latest FTDI driver:
http://www.ftdichip.com/Drivers/VCP.htm

scrappy · Post by **scrappy** » Mon Dec 24, 2007 8:59 pm

Thanks for the link, I downloaded it but have not had the opportunity to see if it helps. I will post my findings

scrappy · Post by **scrappy** » Sat Dec 29, 2007 9:28 pm

Well, it seems to have fixed it for the limited time I played with it.
I did lock once but I think it was operator induced

thanks for the help!