Windows 10 machine. When I run the install sequence it get about half way through then I get an error message that directory access has been denied and files cannot be written to it?
Thanks
H
TunerPro won't install
Moderators: Mangus, robertisaar, dex
Looks like the “TunerProFile” folder under Documents and all sub folders are read only. If I let the installer ignore anything that should be written to those folders it loads the rest of the program. Of course all those folders are now empty.
I’ve tried multiple sign on’s as administrator and otherwise but there is no change.
When I run Tunerpro there is an instant error message that says the Settings file cannot be opened. When I cancel that message it loads. I cannot find a settings file anywhere.
As noted the TunerPro file is read only as are all the sub folders. It won’t allow me to manually change the setting.
I can load a Bin or an XDF file but I cannot save it to the TunerPro files and when I load a Bin file it gives me the same cannot open the settings file message.
I’m stumped! Help please...
H
I’ve tried multiple sign on’s as administrator and otherwise but there is no change.
When I run Tunerpro there is an instant error message that says the Settings file cannot be opened. When I cancel that message it loads. I cannot find a settings file anywhere.
As noted the TunerPro file is read only as are all the sub folders. It won’t allow me to manually change the setting.
I can load a Bin or an XDF file but I cannot save it to the TunerPro files and when I load a Bin file it gives me the same cannot open the settings file message.
I’m stumped! Help please...
H
Figured it out. Took a lot of digging. Turns out my Antivirus program BitDefender was blocking the install.
For those that run into this under the "Protection" Tab click on "view features" then under "Safe Files" click on "Protected Files". You will see a list of files the program is protecting. Remove any that include the "Documents" file.
The program will now install!
H
For those that run into this under the "Protection" Tab click on "view features" then under "Safe Files" click on "Protected Files". You will see a list of files the program is protecting. Remove any that include the "Documents" file.
The program will now install!
H