Immediate crash when loading XDF
Moderators: Mangus, robertisaar, dex
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- Posts: 7
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Immediate crash when loading XDF
- Windows 10 Pro, version 1703, build 15063.608 (newer PC, not much loaded on it)
- TunerPro, build 5.00.9107.00
TunerPro crashes when I load this XDF, but the same XDF works on a Windows 7 computer. Not sure where I should be looking to fix the problem.
https://raw.githubusercontent.com/dmacp ... /98G0B.xdf
- TunerPro, build 5.00.9107.00
TunerPro crashes when I load this XDF, but the same XDF works on a Windows 7 computer. Not sure where I should be looking to fix the problem.
https://raw.githubusercontent.com/dmacp ... /98G0B.xdf
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- Posts: 7
- Joined: Tue Sep 19, 2017 7:53 am
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- Posts: 7
- Joined: Tue Sep 19, 2017 7:53 am
No .bin file is necessary to make it crash.
I've tried uninstalling and reinstalling TunerPro. It also crashes with this XDF:
https://raw.githubusercontent.com/dmacp ... Units).xdf
(copy/paste the link... BBCode doesn't like the parentheses in the link)
I've tried uninstalling and reinstalling TunerPro. It also crashes with this XDF:
https://raw.githubusercontent.com/dmacp ... Units).xdf
(copy/paste the link... BBCode doesn't like the parentheses in the link)
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- Posts: 7
- Joined: Tue Sep 19, 2017 7:53 am
Not unless you have Visual Studio installed, and can attach and generate a crash dump.x99percent wrote:Is there any way to generate a log file of the crash?
Are your settings the same between the two machines (win7/win10)?
I can load both XDFs, here.
What happens if you load it on the Win7 machine, save it out in TunerPro, then open the result in Win10? It looks like these definitions may have been generated by a tool(?).
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TunerPro Author
1989 Trans Am
TunerPro Author
1989 Trans Am
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- Posts: 7
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Haven't made any setting changes.Mangus wrote:Are your settings the same between the two machines (win7/win10)?
Last attempt:
- uninstall TunerPro
- delete "Documents\TunerPro Files" and "Program Files (x86)\TunerPro" directories
- reinstall TunerPro
- run it, load XDF
- crash
I am using identical XDFs between computers (directories are synced).Mangus wrote:What happens if you load it on the Win7 machine, save it out in TunerPro, then open the result in Win10? It looks like these definitions may have been generated by a tool(?).
Tried saving both XDFs as new files from the Win7 TunerPro, and they still crash on Win10.
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I've made no changes to XDFs in between. The major change was moving to a new compiler, and ultimately a new C runtime.
Maybe try running windows update to make sure your PC has the llatest runtime installed?
I'm grasping at straws; I have no explanation for why it would work on mine and not yours.
Maybe try running windows update to make sure your PC has the llatest runtime installed?
I'm grasping at straws; I have no explanation for why it would work on mine and not yours.
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TunerPro Author
1989 Trans Am
TunerPro Author
1989 Trans Am
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I've also tried latest Windows Insider preview build but same thing. It happens with many different XDFs for me.Mangus wrote:None of my machines repro it with files sent from other reporting parties. I suspect it has to do with different versions of the CRT being installed on different machines. I'm still trying to figure out how to fix this.
Please help me out by installing this: https://aka.ms/vs/15/release/VC_redist.x86.exe
Then run windows update, take any missing updates, reboot, and try to repro.
Then run windows update, take any missing updates, reboot, and try to repro.
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TunerPro Author
1989 Trans Am
TunerPro Author
1989 Trans Am
Done but no luck. Still crashes when loading an XDF.Mangus wrote:Please help me out by installing this: https://aka.ms/vs/15/release/VC_redist.x86.exe
Then run windows update, take any missing updates, reboot, and try to repro.
I'm an IT tech and have heaps of spare computers at work. If you like, I can find one that reproduces the problem and you could have a look remotely if you like? I can just leave it on for a couple of days if you don't want to do it all in one chunk.Mangus wrote:Thanks for trying. I don't know how to tackle this at the moment. Hopefully I can find a local machine that reproduces this.
2/3 of the computers I regularly use do it so I have to remote in to the one that works every time I need to use TunerPro so I look forward to it working on all.
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I want to reply that this is still an issue for me. I had 2 Windows 10 X64 laptops with fresh, first time TunerPro 5.00.9159.00 and had an unexplained crash (didn't matter running as admin, disabling Windows defender, etc) as soon as I tried to load known working XDF files.
After removing msvcp100.dll from C:\[user]\My Documents\Tuner Pro Files\Plugins\ corrected the issue on both laptops. It also worked to just rename msvcp100.dll to msvcp100.dll.original here.
Thanks!
After removing msvcp100.dll from C:\[user]\My Documents\Tuner Pro Files\Plugins\ corrected the issue on both laptops. It also worked to just rename msvcp100.dll to msvcp100.dll.original here.
Thanks!